tvk66 Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how tvk66 ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who access or use the services available at tvk66.net. We are committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner.

By registering an account, logging in, or otherwise using tvk66.net, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the platform. This Policy forms part of the tvk66 Terms and Conditions and should be read together with them.

2Information We Collect

We collect personal data that you provide directly to us when you register and use tvk66. This includes:

• Identity information: full name, date of birth, gender, nationality, and copies of government-issued identity documents (national ID card, passport) submitted as part of KYC verification.
• Contact information: email address, mobile phone number, and residential address in Bangladesh (city/district, e.g. Dhaka, Chittagong, Sylhet).
• Financial information: payment method details (bKash wallet number, Nagad account, Rocket number, Upay account, or masked card details for Visa and Mastercard), deposit and withdrawal history, and account balance records.
• Account activity: login timestamps, session duration, game history, betting records, bonus usage, and support ticket history.
• Communications: messages sent to our support team via live chat or email, and any feedback or survey responses you choose to submit.

We also collect certain data automatically when you use the platform, including:

• Technical data: IP address, device type, operating system, browser type and version, and screen resolution.
• Usage data: pages visited, features used, time spent on pages, click patterns, and navigation paths within tvk66.net.
• Cookie data: session identifiers, preference settings, and analytics identifiers set by first-party cookies placed on your device when you visit tvk66.net.

3How We Use Your Information

tvk66 uses the personal data we collect solely for legitimate purposes directly connected to operating the platform and serving you as a player. Specifically, we use your data for the following purposes:

• Account management: creating and maintaining your player account, verifying your identity through KYC, and authenticating your login sessions.
• Payment processing: executing deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, Visa, Mastercard, USDT, and other supported methods; maintaining accurate financial records; and preventing payment fraud.
• Regulatory compliance: fulfilling our anti-money laundering (AML) obligations, responding to requests from law enforcement or regulatory authorities, and maintaining records required by applicable law.
• Platform improvement: analysing aggregated, anonymised usage data to improve platform performance, fix technical issues, and develop new features that better serve Bangladesh players.
• Customer support: using your account and communication history to resolve support queries, investigate complaints, and respond to your requests accurately and efficiently.
• Responsible gaming: monitoring account behaviour to identify potential problem gambling patterns and to apply responsible gaming tools such as deposit limits, session reminders, and self-exclusion where appropriate.

4Legal Basis for Processing

tvk66 processes your personal data only when there is a valid legal basis to do so. The legal bases we rely on are:

• Contractual necessity: processing your identity, contact, and payment data is necessary to provide the services you have signed up for, including running your account, processing deposits and withdrawals, and delivering games and betting markets.
• Legal obligation: KYC identity verification, AML transaction monitoring, and record-keeping are required by applicable law. We process this data because we are legally required to do so, not merely because it is convenient.
• Legitimate interests: we process technical and usage data to maintain platform security, prevent fraud, improve service quality, and operate responsible gaming monitoring — all of which are in the legitimate interests of both tvk66 and its players.
• Consent: where we send you optional promotional communications, we do so on the basis of your explicit consent. You may withdraw this consent at any time by contacting our support team.

5Sharing Your Information

tvk66 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances and only to the extent necessary for each specific purpose:

• Payment processors: we share the payment details required to execute your transactions with our supported payment partners including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Each processor handles data in accordance with their own privacy policy and applicable financial regulations.
• Game providers: providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi receive the minimum account identifiers required to authenticate your game sessions and maintain game integrity. Game providers do not receive your financial or identity documents.
• Legal and regulatory authorities: we disclose data to law enforcement agencies, financial intelligence units, or courts when required to do so by a valid legal order, regulatory obligation, or to protect the rights, safety, and property of tvk66 or third parties.
• Service providers: carefully selected technical service providers (hosting, analytics, fraud detection) process data on our behalf under strict contractual data processing agreements. These providers are not permitted to use your data for any purpose beyond the specific service they are contracted to provide.

6Cookies and Tracking Technologies

tvk66.net uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your session, and to collect anonymised analytics data. The types of cookies we use include:

• Strictly necessary cookies: these are essential for the platform to function. They manage your login session, remember your language preference, and maintain the security state of your account. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: we use first-party analytics cookies to understand how players navigate and use tvk66.net. The data collected is aggregated and anonymised — it does not identify you personally. This helps us improve page performance, fix broken flows, and prioritise new features.
• Preference cookies: these remember your platform settings, such as your chosen language and display preferences, so you do not have to reset them on each visit.
• Security cookies: used to detect and prevent fraudulent activity, bot traffic, and account takeover attempts. These cookies help us protect your account and the integrity of the platform.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging into your tvk66 account. tvk66.net does not use third-party advertising cookies or cross-site tracking pixels.

7Data Retention

tvk66 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows: account data (including identity and contact information) is retained for the duration of your account and for a minimum of 5 years after account closure, in accordance with financial record-keeping obligations. Transaction records are retained for a minimum of 5 years from the date of each transaction. KYC identity documents are retained for the same period as the account data to which they relate. Support communication records are retained for 2 years from the date of each interaction.

When the retention period for a category of data expires, we securely delete or irreversibly anonymise that data. Where deletion is not immediately technically feasible (for example, in backup archives), the data is isolated from active processing until it can be securely destroyed.

8Data Security

tvk66 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, and disclosure. Our security infrastructure includes:

• SSL/TLS encryption on all data transmitted between your device and tvk66.net, ensuring that your personal information and payment data cannot be intercepted in transit.
• Encrypted storage of sensitive personal data including identity documents and payment details at rest, using strong encryption standards.
• Access controls ensuring that your personal data is accessible only to authorised tvk66 staff and service providers who have a genuine need to access it in order to perform their role.
• Regular security reviews and vulnerability assessments of the platform's infrastructure, carried out by qualified security professionals.

While we take every reasonable measure to protect your data, no online platform can guarantee absolute security. If you suspect that your tvk66 account has been compromised, please contact our support team immediately at [email protected] so we can take prompt protective action.

9Your Rights

As a player on tvk66, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team using the details in Section 14:

• Right of access: you may request a copy of the personal data tvk66 holds about you. We will provide this in a clear, readable format within 30 days of receiving your request.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. Account details such as your registered name and date of birth can only be changed with supporting identity documentation.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to our legal record-keeping obligations, which may require us to retain certain data for a minimum period regardless of your request.
• Right to restriction: you may request that we restrict processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing on legitimate-interest grounds pending our review.
• Right to data portability: where we process your data by automated means on the basis of consent or contractual necessity, you may request a copy of that data in a structured, machine-readable format.
• Right to object: you may object to processing of your personal data where we rely on legitimate interests as the legal basis. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

To exercise any of your rights, contact us at [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. Where a request is complex or involves a large volume of data, this period may be extended by up to an additional 30 days, in which case we will notify you.

10Children's Privacy

tvk66 is a real-money gambling platform intended exclusively for adults. Registration and use of the platform is strictly prohibited for any person under the age of 21. We do not knowingly collect or process personal data from individuals under 21. Age verification is performed as part of the KYC process for all registered accounts.

11Third-Party Links

tvk66.net may contain references to game provider brands and payment partners. While we take care to work only with reputable partners, tvk66 is not responsible for the privacy practices of third-party services. Each third-party provider operates under its own privacy policy, and we encourage you to review those policies before sharing any personal information with them directly. This Policy applies solely to data processed by tvk66 in connection with tvk66.net.

12International Data Transfers

tvk66 primarily stores and processes data within its operational infrastructure. Where any data is transferred to or processed by service providers located outside Bangladesh, tvk66 ensures that such transfers are subject to adequate safeguards, including contractual data processing agreements that impose data protection obligations equivalent to those applied by tvk66 itself. We do not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without putting in place appropriate contractual safeguards.

13Changes to This Policy

tvk66 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this page and, where the changes significantly affect how we process your personal data, we will make reasonable efforts to notify you directly — either through a notification on the platform or by email to your registered address.

Your continued use of tvk66.net after any revision to this Policy becomes effective constitutes your acceptance of the revised Policy. We recommend reviewing this Policy periodically to stay informed of how we protect your information.

14Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tvk66 processes your personal data, please contact our Data Privacy team. We are available 24/7 and aim to respond to all written privacy enquiries within 48 hours during normal operating periods.

Email: [email protected]